Located at Universal Orlando® Resort, this hotel offers the allure of the South Seas and feel the excitement of a time when adventurous travelers first island-hopped the South Pacific. Dine on exceptional cuisine, delight in the impeccable service and soak in the breathtaking splendor of tropical surroundings. Hotel guests enjoy an exclusive package of theme park benefits including FREE Universal ExpressSM Unlimited ride access which lets you SKIP THE REGULAR LINES in both theme parks.

Complimentary water taxis or shuttle buses to make getting around the resort fast and easy so you can make the most of your time

Priority seating at select restaurants throughout both theme parks and Universal CityWalk

Complimentary delivery of merchandise purchased throughout the resort to your hotel room

Resort-wide charging privileges with your room key card

Universal Orlando character dining – dine with some of your favourite theme park characters.


  • Car park
  • Room service
  • Laundry service
  • Air conditioning in public areas
  • Shop
  • Gym
  • Lagoon style swimming pool featuring a white sand beach
  • Two hot tubs
  • Royal Bali Sea interactive water play area for children
  • Poolside activities plus weekly “dive-in” movies” (weather permitting)
  • Sand volleyball court, pool table and ping pong
  • Private cabanas available for rent featuring ceiling fan, plasma TV featuring HD channels, fruit basket, six sodas & two waters. Rental prices start at $200 (varies by season). .
  • The Gymnasium – 5,000+ sq. ft. fitness center featuring locker rooms with separate steam and sauna rooms.
  • Mandara Spa at the neighbouring Loews Portofino Bay Hotel.
  • Two gift and retail shops
  • Campo Portofino supervised kids’ camp. Located just a short water taxi or shuttle bus away at its sister property Loews Portofino Bay Hotel
  • Game room
  • Jogging and walking paths around the resort
  • The Golf Universal Orlando program offers resort guests special benefits and preferred tee times at several nearby award-winning courses including Grand Cypress Golf Club and Windermere Country Club. Complimentary transportation provided for parties of four or more.
  • Full-service business centre open 7:00 am – 7:00 pm Monday – Friday and 9:00 am – 3:00 pm Saturday.
  • Hertz car rental desk on-site


  • Air Condition
  • Airport Shuttle Service
  • Beauty salon
  • Car hire
  • Desk
  • Fitness
  • Free toiletries
  • Hairdresser
  • Hotspots
  • Indoor pool
  • Laundry
  • Lounge
  • Minibar
  • Restaurant
  • Room service
  • Sauna
  • Shops
  • Telephone
  • TV
  • Wake up service
  • Washer
  • WiFi

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